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Let's talk hair care.
Have a question about a product, your order or where to begin? Get in touch and we'll point you in the right direction.
MADE TO FLOURISH
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Send your enquiry directly to our team. A copy will be sent to your inbox.
GOOD TO KNOW
Common questions.
Still need help? Message us directly and we'll assist.
How can I introduce a new product without changing my whole routine at once?
Keep the rest of your routine steady and introduce one new item at a time. Follow its label directions, start with a modest amount and stop using it if you notice irritation. If you have a persistent scalp concern, speak with a qualified healthcare professional.
Why is my delivery fee confirmed separately from online payment?
The delivery amount depends on your destination and the practical arrangements for getting your order to you. We review the location first so we can confirm the delivery cost and timing before dispatch.
What information helps the team locate my order quickly?
Share your order reference, the email address or phone number used at checkout and the date you placed the order. Please never send your card details or payment password.
What should I do if a product behaves differently from what I expected?
Pause use if you experience irritation and keep the product packaging nearby. Contact us with the product name, how you used it and what you noticed. This helps us give a more useful response rather than guessing at the cause.